ESTIMATES AND AUTHORIZATION

Before any repair work begins, we provide a detailed estimate outlining the necessary services and costs involved. No work will be performed without customer approval. If additional repairs are required beyond the initial estimate, we will contact you for authorization before proceeding.

PAYMENT AND BILLING

Full payment is required upon completion of services unless prior arrangements have been made. We accept cash, major credit cards, and approved financing options. Returned checks or declined payments may be subject to additional fees.

WARRANTY ON REPAIRS

We stand by the quality of our work. Most repairs are covered by a limited warranty on parts and labor. Warranty coverage varies depending on the type of service performed. Please consult with our team for specific details regarding your repair warranty.

PARTS POLICY

We use high-quality OEM and aftermarket parts to ensure optimal performance and reliability. Customers may request specific parts, but special orders may require a deposit. Used or customer-supplied parts are not covered under our warranty.

VEHICLE PICKUP AND STORAGE

Vehicles must be picked up within a reasonable timeframe after repairs are completed. Any vehicle left unclaimed beyond a specified period may be subject to storage fees. In cases of long-term abandonment, the vehicle may be subject to legal action.

LIABILITY DISCLAIMER

While we take every precaution to ensure the safety of your vehicle, we are not responsible for personal belongings left inside the vehicle. Customers are encouraged to remove all valuables before dropping off their vehicle for service.

APPOINTMENTS AND CANCELLATIONS

We recommend scheduling an appointment for faster service, though walk-ins are welcome based on availability. If you need to cancel or reschedule an appointment, please notify us as soon as possible. Frequent no-shows may result in a deposit requirement for future bookings.

ENVIRONMENTAL RESPONSIBILITY

We adhere to all local and federal environmental regulations regarding the disposal of fluids, parts, and materials. Our shop is committed to eco-friendly practices, ensuring that waste is handled responsibly and safely.

By choosing JT Auto Service , you agree to our policies, designed to create a professional, efficient, and trustworthy experience. If you have any questions or concerns regarding our policies, please contact us directly.